1win Privacy Policy

This document outlines how 1win collects, processes, protects, discloses, and destroys personal information provided by users. All data handling activities are carried out based on explicit user consent and in accordance with applicable laws. The platform is committed to maintaining the confidentiality and security of user information at all stages of processing. By accessing or using the services, users acknowledge and agree to the practices described in this policy.

Privacy and Data Protection

The platform collects personal information necessary for account registration, identity verification, transaction processing, and service delivery. This includes name, date of birth, contact details, payment information, and documentation required for regulatory compliance. Data collection is limited to what is necessary for the provision of services and fulfilment of legal obligations.

Technical and organisational measures are implemented to protect user information from unauthorised access, loss, or misuse. These include encryption protocols, secure servers, access controls, and regular security audits. All data is stored in secure environments with restricted access limited to authorised personnel only.

Users have the right to access their personal information, request corrections to inaccurate data, and submit deletion requests in accordance with applicable regulations. These rights may be exercised by contacting the support team through official channels. The platform operates in compliance with Indian data protection laws and relevant international standards governing online services and information security.

Privacy and Data Protection

The platform collects personal information necessary for account registration, identity verification, transaction processing, and service delivery. This includes name, date of birth, contact details, payment information, and documentation required for regulatory compliance. Data collection is limited to what is necessary for the provision of services and fulfilment of legal obligations.

Technical and organisational measures are implemented to protect user information from unauthorised access, loss, or misuse. These include encryption protocols, secure servers, access controls, and regular security audits. All data is stored in secure environments with restricted access limited to authorised personnel only.

Users have the right to access their personal information, request corrections to inaccurate data, and submit deletion requests in accordance with applicable regulations. These rights may be exercised by contacting the support team through official channels. The platform operates in compliance with Indian data protection laws and relevant international standards governing online services and information security.

Privacy and Data Protection

The platform collects personal information necessary for account registration, identity verification, transaction processing, and service delivery. This includes name, date of birth, contact details, payment information, and documentation required for regulatory compliance. Data collection is limited to what is necessary for the provision of services and fulfilment of legal obligations.

Technical and organisational measures are implemented to protect user information from unauthorised access, loss, or misuse. These include encryption protocols, secure servers, access controls, and regular security audits. All data is stored in secure environments with restricted access limited to authorised personnel only.

Users have the right to access their personal information, request corrections to inaccurate data, and submit deletion requests in accordance with applicable regulations. These rights may be exercised by contacting the support team through official channels. The platform operates in compliance with Indian data protection laws and relevant international standards governing online services and information security.

Use of Collected Information

Personal information is used for the following purposes:

  • Account creation, verification, and management
  • Processing deposits, withdrawals, and financial transactions
  • Providing customer support and responding to user enquiries
  • Improving service quality and user experience
  • Conducting analytics to understand usage patterns
  • Sending service updates, promotional offers, and relevant communications
  • Ensuring compliance with legal and regulatory requirements
  • Preventing fraud, money laundering, and other unlawful activities

All processing activities are carried out lawfully and transparently. Users are informed of the purposes for which their data is collected at the time of collection. The platform does not use personal information for purposes beyond those disclosed without obtaining additional consent from users.

Access to Information

Users may access their personal information through their account dashboard or by submitting a request to the support team. Requests to update or correct inaccurate information can be made at any time, and the platform will process such requests promptly.

To request deletion of personal data, users must contact support with valid identification. Deletion requests are subject to legal retention requirements and may be declined if the information is necessary for ongoing legal obligations, dispute resolution, or fraud prevention.

By using the services, users consent to security checks and verification procedures required for account protection. Payment processing involves third-party providers who handle transaction data in accordance with their own privacy practices and industry standards. Users acknowledge that such processing is necessary for the completion of financial transactions.

Protection of Children’s Privacy

The services are strictly intended for individuals aged 18 years and above. The platform does not knowingly collect or process personal information from minors. Users are required to confirm their age during registration, but the operator cannot independently verify age without receiving identity documents.

If a parent or guardian becomes aware that a minor has provided personal information to the platform, they should contact support immediately. Upon verification, any data relating to a minor will be deleted from the systems without undue delay. The platform takes the protection of minors seriously and encourages responsible reporting of any suspected underage use.

International Data Transfers

Personal information may be transferred to and processed in countries outside India where the platform’s service providers, partners, or subsidiaries operate. These jurisdictions may have different data protection laws than those in India.

By using the services, users consent to the transfer of their personal data to such locations. The platform ensures that all partners and third-party processors adhere to strict confidentiality and security standards comparable to those described in this document. Appropriate safeguards, including contractual obligations, are in place to protect user information during international transfers.

Use of Cookies

Cookies are small text files placed on a user’s device to collect information about browsing activity. The platform uses cookies for statistical analysis, behaviour tracking, content personalisation, and service improvement.

Cookies help the platform understand how users interact with the website, which pages are visited most frequently, and how services can be enhanced. They also enable features such as session management and preference retention.

Cookies are retained for a period of one year from the date of placement. Users may manage cookie preferences through their browser settings, though disabling cookies may affect the functionality of certain features.

Acceptance of Privacy Policy

By accessing or using the services, users confirm their acceptance of this privacy document in its entirety. The version published on the official website represents the current terms governing data collection and processing.

If users do not agree to the terms outlined in this document, they should discontinue use of the services immediately. Continued access or use following any updates to this policy constitutes acceptance of the revised terms.

Third-Party Privacy Practices

Personal information may be shared with third parties in the following circumstances:

  • When required by law, court order, or regulatory authority
  • To enforce terms of service or protect the platform’s legal rights
  • In connection with business transfers, mergers, or acquisitions
  • With service providers who assist in operations, such as payment processors, technology vendors, and analytics partners

Where third parties are listed on the website, users can review their privacy practices through the links provided. If such parties are not explicitly listed, users will be informed of the purpose and scope of data sharing at the time information is collected.

By providing personal data, users consent to its disclosure to third parties for the purposes described. All third parties are contractually obligated to maintain the confidentiality and security of user information.

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