1win Rules and Regulations in India
These terms and conditions govern your use of the 1win platform and mobile application throughout India. By accessing our services, you agree to comply with all regulations outlined herein. These provisions establish the legal framework for betting activities, account management, and financial transactions on our platform. All users must read and understand these requirements before participating in any gaming or betting activities.
General Terms
By registering an account or using our services, you enter into a binding agreement to comply with these terms and conditions. Users must be at least 18 years of age and possess the legal capacity to enter into contracts under Indian law. The platform reserves the right to modify these terms at any time, with changes taking effect immediately upon publication on the official website.
User Requirements:
- Valid identification documents for registration
- Accurate personal information during account creation
- Compliance with all applicable laws in your jurisdiction
- Responsibility for maintaining account security
Platform Rights:
We retain the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or demonstrate patterns of irregular betting behaviour. All content on the platform, including software, graphics, logos, and text, remains protected by intellectual property rights. Unauthorised reproduction or distribution of platform content is strictly prohibited.
Liability Limitations:
The platform operates on an “as is” basis. We make reasonable efforts to ensure service availability but cannot guarantee uninterrupted access. Users acknowledge that technical failures, maintenance periods, or circumstances beyond our control may temporarily affect service delivery. The company shall not be liable for indirect, consequential, or incidental damages arising from platform use.
General Betting Rules
All betting activities on the platform must comply with established guidelines to ensure fair play and proper operation. Users must understand and accept these regulations before placing any bets.
Eligibility and Bet Placement:
Only registered users who have completed identity verification may place bets on the platform. Each bet becomes final once confirmed by the system. The platform reserves the right to reject or limit bets that exceed established thresholds or appear suspicious in nature.
Betting Amounts:
- Minimum bet amounts vary by event type and market
- Maximum betting limits apply per event and per user
- Currency conversions follow current exchange rates
- Stake adjustments may occur for technical reasons
Calculation of Outcomes:
Winnings are calculated based on the odds displayed at the time of bet placement. Settlement occurs after official event results are confirmed. In cases of cancelled or postponed events, specific rules apply depending on the sport and betting market. Dead heat rules and tie-breaker provisions follow industry standards.
Restrictions and Cancellations:
The platform may void bets affected by technical errors, incorrect odds display, or rule violations. Connected or related bets may face restrictions when detected. If an event is abandoned or significantly altered, the platform applies standard cancellation policies. Users receive notifications regarding any bet adjustments or cancellations through their registered account.
Payment Rules
Financial transactions on the platform follow strict procedures to protect user funds and maintain regulatory compliance. All users must understand deposit and withdrawal requirements before conducting any financial operations.
Deposit Procedures:
Multiple payment methods are available for account funding, including bank transfers, e-wallets, and other digital payment systems. Minimum deposit amounts vary by payment method, ranging from ₹300 to ₹500. Maximum deposit limits exist for responsible gambling purposes. Deposits typically credit to your account within minutes, though bank transfers may require 1-3 business days for processing.
Withdrawal Requirements:
- Withdrawal requests must meet minimum threshold amounts
- Identity verification must be completed before first withdrawal
- Withdrawals process to the same method used for deposits when possible
- Processing timeframes range from 15 minutes to 7 business days
Transaction Security:
All financial operations require identity verification through Know Your Customer (KYC) procedures. Users must submit valid government-issued identification, proof of address, and payment method verification. The platform employs Anti-Money Laundering (AML) protocols to monitor transactions for suspicious activity. Large transactions may require additional documentation or source of funds verification.
Fees and Limitations:
The platform does not charge fees for most deposit and withdrawal methods. However, payment providers may impose their own transaction charges. Currency conversion fees apply when depositing or withdrawing in currencies other than the account base currency. Withdrawal requests are subject to wagering requirements if bonus funds are involved. The platform reserves the right to request additional verification before processing large withdrawals.
Responsible Gambling
The platform is committed to promoting safe betting practices and preventing gambling-related harm. We provide tools and resources to help users maintain control over their gaming activities.
Self-Management Tools:
Users can set personal limits on deposits, losses, and betting amounts through their account settings. These limits can be adjusted by contacting customer support, with increases taking effect after a cooling-off period. Time-out features allow temporary account suspension for periods ranging from 24 hours to 6 months. Self-exclusion options are available for users who need longer breaks from betting activities.
Warning Signs:
Gambling becomes problematic when it:
- Interferes with daily responsibilities or relationships
- Leads to financial difficulties or debt accumulation
- Causes emotional distress or anxiety
- Results in chasing losses or betting beyond your means
Support Resources:
If you recognise signs of problem gambling, professional help is available. We recommend contacting organisations such as:
- National Council on Problem Gambling (India)
- Gamblers Anonymous support groups
- Mental health professionals specialising in addiction
The platform staff can provide information about responsible gambling resources and assist with implementing account restrictions. We encourage users to view betting as entertainment rather than a source of income. Never bet more than you can afford to lose, and take regular breaks from gaming activities.
Anti-Money Laundering
The platform maintains strict compliance with anti-money laundering regulations and counter-terrorism financing laws. These measures protect the integrity of the platform and prevent criminal misuse of our services.
Legal Obligations:
Under Indian law and international standards, we are required to verify user identities, monitor transactions, and report suspicious activities to relevant authorities. The platform cooperates fully with law enforcement agencies and regulatory bodies in investigations related to financial crimes.
Verification Procedures:
All users must complete identity verification before conducting financial transactions. The KYC process requires:
- Government-issued photo identification (passport, driver’s licence, or Aadhaar card)
- Proof of residential address (utility bill or bank statement dated within 3 months)
- Payment method verification (bank account details or e-wallet confirmation)
- Source of funds documentation for high-value transactions
Transaction Monitoring:
Automated systems continuously analyse transaction patterns for unusual activity. Monitoring parameters include transaction frequency, amounts, geographical locations, and betting behaviour. Red flags such as rapid deposits and withdrawals, connected accounts, or irregular betting patterns trigger manual reviews.
Consequences of Violations:
Accounts involved in suspected money laundering face immediate restrictions. The platform may freeze funds, suspend betting privileges, or permanently close accounts during investigations. Users found violating AML policies forfeit any remaining balance and face potential legal action. Information about violations is shared with relevant authorities as required by law.
Privacy Policy
Protecting user privacy is fundamental to our operations. The platform collects and processes personal data in accordance with applicable privacy legislation and international data protection standards.
Data Collection:
We collect information necessary for account registration, identity verification, and service provision. This includes:
- Personal identification details (name, date of birth, address)
- Contact information (email address, phone number)
- Financial data (payment method details, transaction history)
- Technical information (IP address, device information, browsing behaviour)
- Betting history and account activity
Data Usage:
Personal information serves specific purposes:
- Verifying user identity and preventing fraud
- Processing deposits, withdrawals, and betting transactions
- Complying with legal and regulatory requirements
- Improving platform services and user experience
- Communicating account updates and promotional offers
User Rights:
You have the right to access your personal data and request corrections to inaccurate information. Users may request data deletion, subject to legal retention requirements. You can object to certain data processing activities or withdraw consent for marketing communications. The platform provides transparent information about how your data is used and with whom it may be shared.
Data Protection:
All personal information is stored securely using industry-standard encryption and access controls. Data sharing occurs only when necessary for service provision, legal compliance, or with your explicit consent. We do not sell personal data to third parties. Retention periods follow legal requirements and business needs, with data deleted when no longer necessary.
Security
Comprehensive security measures protect the platform, user accounts, and all financial transactions. Multiple layers of technical and organisational safeguards ensure the integrity and confidentiality of your information.
Platform Security:
The infrastructure employs advanced encryption protocols for all data transmission between users and servers. SSL/TLS certificates secure connections and prevent unauthorised interception of information. Regular security audits and penetration testing identify and address potential vulnerabilities. Firewall systems and intrusion detection mechanisms monitor network traffic for suspicious activity.
Account Protection:
Two-factor authentication (2FA) provides additional security beyond password protection. Users receive verification codes via SMS or authentication apps when logging in from new devices. Strong password requirements enforce minimum complexity standards. Account lockout mechanisms prevent brute force attacks after multiple failed login attempts.
Transaction Security:
All financial operations undergo real-time fraud detection analysis. Payment processing partners maintain PCI DSS compliance standards for handling card information. Withdrawal verification procedures include email confirmation and additional security checks for large amounts. The platform maintains detailed transaction logs for audit and dispute resolution purposes.
User Responsibilities:
You must maintain the confidentiality of your login credentials and never share account access with others. Notify customer support immediately if you suspect unauthorised account access. Use secure internet connections and avoid accessing your account from public computers or unsecured networks. Regularly update your password and enable all available security features on your account.
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